Read the answers to the most frequently asked questions about the Seasmiles program here
Are discounted tickets valid for every member?
Discount tickets redeemed with seasmiles are available to all members—regardless of whether they are Blue, Silver, or Gold—as long as they have the required seasmiles balance.
Are seasmiles discount tickets valid on all routes?
Seasmiles redemptions for discount tickets are valid on both domestic and international routes. Simply select your preferred trip in the Seasmiles calculator to view the available redemption options..
Are there any limits on free or discounted tickets issued through seasmiles redemption?
All tickets are issued based on availability and apply to confirmed seats for a specific date and route. Reservations must be made at least 3 business days before your travel date.
As a Seasmiles member, can I log in with my details on the Superfast Ferries, Blue Star Ferries, Hellenic Seaways, and Anek Lines websites?
Can a minor under 15 travel accompanied by a minor who is 15 or older?
No. A minor passenger under the age of 15 is not permitted to travel, even if they carry all the documents required for passengers aged 15 and above.
Can I book a taxi transfer to and from the port?
You can book a taxi transfer to and from the port through the Seamore mobile app*.
*Destinations where the FREE NOW service is available: Piraeus, Patras, Igoumenitsa, Thessaloniki, Corfu, Heraklion, Mytilene, Chios, Kavala, and Milos.
Can I change my personal information?
To maintain the uniqueness of each registered user, only your nationality can be changed. For any other changes you may submit a request through the contact form by clicking on the “Request Submission” button below, making sure to fill in all the required information in detail.
Can I change or remove my consent to receive updates?
Yes, you can do so at any time through your profile. Additionally, you can unsubscribe from any newsletter you receive or by submitting a request through the contact form by clicking on the “Request Submission” button below, making sure to fill in all the required information in detail.
Can I change the departure date of tickets purchased with seasmiles redemption?
No change can be made to any ticket purchased with seasmiles redemption.
Can I convert the ticket purchased with seasmiles redemption to an open date?
No change can be made to any ticket purchased with seasmiles redemption.
