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Redeem seasmiles
You can redeem your seasmiles: By phone: Contact the Reservations Department.For redemptions on the Cyclades, Saronic, Dodecanese, Sporades, and North Aegean routes, call 210 8919800, daily from 08:00 to 22:00.For redemptions on the Crete and Adriatic routes, call 210 8919800 from Monday to Friday, 09:00–17:00, and Saturday, 09:00–14:00. At our central port agenciesVisit any of our main port offices to redeem your seasmiles in person.Through the seamore appRedeem your seasmiles easily via the seamore mobile application.
You can redeem the seasmiles you’ve accumulated—based on the Seasmiles calculator—to receive a free ticket or a ticket with a 25% discount.
Yes, exclusive ticket discounts will continue to apply throughout the entire year for all card tiers, as long as you enter your Seasmiles card number for every online or agency booking.
You can calculate the collection and tier seasmiles you’ll earn from your trip using the Seasmiles calculator. here.
You may redeem seasmiles for free or discounted tickets as soon as you have collected the required amount in your account, based on the Seasmiles calculator.
Seasmiles redemptions for discount tickets are valid on both domestic and international routes. Simply select your preferred trip in the Seasmiles calculator to view the available redemption options..
Discount tickets redeemed with seasmiles are available to all members—regardless of whether they are Blue, Silver, or Gold—as long as they have the required seasmiles balance.
Discount tickets redeemed with seasmiles are valid for all passenger seating categories, except for Super Economy and Special Economy.
No, 25% seasmiles redemption discount do not apply to vehicle tickets.
The seasmiles discounts on tickets are not combinable with any additional discounts.
All tickets are issued based on availability and apply to confirmed seats for a specific date and route. Reservations must be made at least 3 business days before your travel date.
You cannot redeem seasmiles to purchase open tickets.
If you choose to redeem by telephone, your tickets will be issued and can be collected from any of the company’s central port offices. Simply present your Seasmiles card and your ID. Partner agencies are not able to process Seasmiles redemptions or issue Seasmiles‑discounted tickets. If you choose to redeem at one of the company’s central port agencies, you may pick up your ticket directly from that agency.
If you cancel your trip before the departure date, the corresponding seasmiles returned to your account automatically. For non‑zero tickets purchased through seasmiles redemption, the company’s current cancellation policy applies.
No change can be made to any ticket purchased with seasmiles redemption.
No change can be made to any ticket purchased with seasmiles redemption.
You can upgrade your seating category only on board the ship, subject to availability, starting one hour after departure and according to the company’s official price list. The central port offices and partner agencies cannot make any seating category changes.
Tickets purchased through seasmiles redemption are not reissued in cases of loss or theft . You will need to purchase a new ticket to board the ship.
Yes, you can generate a Seasmiles gift voucher code and share it with anyone you choose. This code allows the recipient to obtain free or discounted tickets, and they do not need to be a Seasmiles member. To create a gift voucher code, simply log in to your account at www.seasmiles.com and select the ‘Gift Seasmiles’ option.
You can choose from a set of predefined seasmiles amounts to donate to a third party.
The gift card must be used in full and cannot be partially redeemed. If the recipient uses it to obtain free or discounted tickets, all seasmiles contained on the card will be automatically redeemed, even if the total exceeds the amount required for the ticket.
A gift voucher is valid for 12 months from when it was issued. If you don’t use it within that time, it will be cancelled, and the Seasmiles spent on it won’t be returned.
The gift voucher ID can be used to redeem tickets on Superfast Ferries, Blue Star Ferries, Hellenic Seaways, and ANEK Lines. It cannot be used to transfer Seasmiles to another member.Each gift voucher code can be used for one ticket only.The value of the gift voucher (in seasmiles) must be equal to or greater than the amount required for ticket redemption.A gift voucher must be used in full; partial redemption is not possible. If its value exceeds the required seasmiles for a ticket, no remaining seasmiles are refunded.The gift voucher is valid for 12 months and cannot be cancelled. If it expires, the seasmiles used to create it are not returned.