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Booking / Ticket change request

Ticket changes can be made at your travel agent, at the central port offices, or by submitting a request through the contact form by clicking on the “Request Submission” button below, making sure to fill in all the required information in detail. The terms and conditions for ticket changes vary depending on the route and can be found in the relevant questions below.
HIGH SEASON: 03/04/26-19/04/26 & 28/05/26-13/09/26 LOW SEASON: All other dates except those mentioned in HIGH SEASON
HIGH SEASON: 03/04/26-19/04/26 & 28/05/26-13/09/26 LOW SEASON: All the other dates except those mentioned in HIGH SEASON
HIGH SEASON: 03/04/26-19/04/26 & 28/05/26-13/09/26 LOW SEASON: All other dates except those mentioned in HIGH SEASON
Tickets can be converted to OPEN date tickets or to another departure date up to four (4) hours prior to ship’s departure. If these tickets are cancelled, the date the tickets have been converted to open date or to another departure date is considered as the date of cancellation and the refund is calculated in relation to the original travel date.