What are the cancellation terms for Crete route?
CANCELLATION POLICY: PIRAEUS - HERAKLION & PIRAEUS - CHANIA ROUTES
HIGH SEASON: 03/04/26-19/04/26 & 28/05/26-13/09/26
Up to 14 days prior to departure: Tickets are cancelled without charge or can be converted to open date tickets or for another departure date.
Up to 7 days prior to departure: A 75% refund is applied or alternatively tickets can be converted to open date tickets or for another departure date.
Up to 3 hours prior to departure: A 50% refund is applied or alternatively tickets can be converted to open date tickets or for another departure date.
Up to the departure: A 50% refund is applied and the tickets cannot be converted to open date tickets or for another departure date.
After departure: Tickets cannot be cancelled or converted to open date tickets or for another departure date.
LOW SEASON: All the other dates except those mentioned in HIGH SEASON
Up to 1 hour prior to departure: Tickets are cancelled without charge or can be converted to open date tickets or for another departure date.
Up to the departure: A 50% refund is applied or alternatively tickets can be converted to open date tickets or for another departure date.
After departure: Tickets cannot be cancelled or converted to open date tickets or for another departure date.
CANCELLATION POLICY: OPEN DATE TICKETS
Open date tickets are cancelled without charge when they have been originally issued as open date.
Tickets which have been converted to open date, are cancelled according to the cancellation terms and conditions of the originally issued tickets.
If passengers wish to travel on a date when a higher fare is in force, then they must pay the difference between the current and the pre-paid open ticket fare.