CANCELLATION POLICY: CYCLADES - DODECANESE - NORTH AEGEAN ROUTES

HIGH SEASON: 03/04/26-19/04/26 & 28/05/26-13/09/26

• Up to 14 days prior to departure: Tickets are cancelled without charge or can be converted to open date tickets or for another departure date.

• Up to 7 days prior to departure: A 75% refund is applied or alternatively tickets can be converted to open date tickets or for another departure date.

• Up to 12 hours prior to departure: A 50% refund is applied or alternatively tickets can be converted to open date tickets or for another departure date.

• Up to the departure: A 50% refund is applied and the tickets cannot be converted to open date tickets or to travel another date.

• After departure: Tickets cannot be cancelled or converted to open date tickets or to travel another date.

LOW SEASON: All other dates except those mentioned in HIGH SEASON

• Up to 3 days prior to departure: Tickets are cancelled without charge or can be converted to open date tickets or for another departure date.

• Up to 3 hours prior to departure: A 50% refund is applied or alternatively tickets can be converted to open date tickets or for another departure date.

• Up to the departure: A 50% refund is applied and the tickets cannot be converted to open date tickets or to travel another date.

• After departure: Tickets cannot be cancelled or converted to open date tickets or to travel another date.

CANCELLATION POLICY: OPEN DATE TICKETS

• Open date tickets are cancelled without charge when they have been originally issued as open date.

• Tickets which have been converted to open date, are cancelled according to the cancellation terms and conditions of the originally issued tickets.

• If passengers wish to travel on a date when a higher fare is in force, then they must pay the difference between the current and the pre-paid open ticket fare.